Frequently Asked Question

An App is prompting to be updated and opening the App Store
Last Updated 10 months ago

In Workspace One to verify the iPad is assigned to have the app.

  • Under Devices > List View > Search for and select device.
  • In Details View, go to the Apps tab.
    • Verify app is listed for the iPad
    • Select App > choose Install.
  • Resources > Apps > Native > Purchased
    • Confirm Enable Device Assignment is selected for the app.

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